Frequently Asked Questions
Everything you need to know about shopping with The Allotment Store.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 14-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a shipping label and initiate your refund or exchange.
Are your products ethically sourced?
At The Allotment Store, we prioritize sustainability. We partner with designers who utilize organic materials and ensure fair labor practices throughout their manufacturing process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.